Archive for July, 2010

Intercultural differences in leadership at the MBA programs

If you are an MBA student from one of the western countries, you may have the impression that your Asian or Middle Eastern peers don’t have leadership qualities that are at par with yours. Some of these students could seem less competitive, less involved and less determined in your team exercises and may even underperform in your negotiation class.

However, most likely, the behavior of Asian and Middle Eastern students can be explained not by their less developed leadership skills but by differences in the definition of leadership in their cultures.

According to “Cultural Appropriateness of American Based MBA Leadership Topics, Service Learning and Instruction Style in a Kuwait University Program” by Terry Rodriguez from American University of the Middle East in Kuwait, there are significant differences between students from the Arab World and from the US:

  • Americans rank achievement higher (62 out of 100) vs. nurturance scale than the Arab World (52 out of 100). Americans view achievement in a more favorable light than nurturance.

  • Americans rank power distance (40 out of 100) low while the Arab World ranks large power distance much higher (80 out of 100). Where low power distance is present, managers and subordinates have egalitarian relationships with access to near equal levels of power. High power distance thrives inside hierarchical organizations where importance is placed on the social status of employees. In the Arab World, this would indicate inequality of power and privilege within the society and relative acceptance of this situation.

  • Americans also rank Individualism (91 out of possible 100) versus collective concern for the group much higher than the Arab world (38 out of 100). The world average is 64. This infers that members of the Arab World would tend to have a strong commitment to the “group” (family, work, societal, etc.) to which they belong.

  • Americans rank uncertainty avoidance much lower (46 out of 100) than the Arab World (68 out of 100). This high score in the Arab World would manifest itself in strict rules and policies; in attempts to control the unpredictable.

Emotional Disposition and Leadership Preferences of American and Chinese MBA Students by John Humphreys from Texas A&M University – Commerce, Nan Jiao from Dongbei University of Finance and Economics and Theresa Sadler from Texas A&M University – Commerce show similar results regarding cultural differences between US and Chinese students.

Dissimilar to archetypal American characteristics, Chinese are labeled as a collective and long-term oriented society whose citizens accept a large power distance and seek to avoid uncertainty. Due to their collectivist nature, Chinese followers are intent on the maintenance of harmony within group processes. They tend to exhibit durable organizational commitment and subordinate personal goals for group objectives, with relationships being more important than explicit technical abilities. In addition, they more easily accept the leader’s vision and authority than many in Western societies. In large part, this is due to the accepted power distance within Chinese traditions. Leadership in China tends to exhibit paternalistic and autocratic behaviors which are congruent with Confucian follower values and the Chinese perception of exemplary leadership. Chinese leaders tend to not trust followers and use legitimate power as a primary means of influence. Additional research shows that to avoid losing face, Chinese students prefer thinking carefully about the topic before answering the questions or participating in group discussions and favor listening over talking, as they believe that through listening they can learn best1.

All the findings indicate that intercultural differences may significantly impact team dynamics and leadership behavior at business schools with mixed classes including US and international students. Differences in appreciation of individualism vs. collectivism, democratic vs. paternalistic type of leadership, attitude towards uncertainty involved in the negotiation processes and levels of acceptable involvement in class discussions among students from different countries can complicate educational processes and create misunderstandings. Lack of awareness of these cultural differences may negatively impact outcomes of the learning experience and create unnecessary tensions between students from different cultures. While many international students highly value US leadership values and are interested in absorbing them as a part of their MBA education, the management of MBA programs should communicate existence of these differences in the beginning of the MBA programs and integrate materials addressing and narrowing cultural gaps into their leadership courses. In our view, awareness of these differences among students and the faculty should be the first step in this direction.

  1. Understanding Chinese International Graduate Students’ Adaptation to Learning in North America: A Cultural Perspective,  Zhongheng Zhang Huazhong University of Science and Technology, Juan Xu Brock University, 2007



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Essays writing advice from Accepted.com

Making Your MBA Essays Do “Double Duty”

With the new MBA essay questions coming out, you may be starting to sketch out your answers.  Of course first and foremost answer the given questions thoroughly and thoughtfully.  But how can your essays work for you to the max, especially when the questions don’t seem to provide opportunities to portray experiences, skills, qualities, or insights that you deem important to your profile?

You make the essays do “double duty.” In other words, while answering the question, you also are incorporating points that will strengthen your application even if they aren’t specifically requested.

You might think, if the program doesn’t ask for something, doesn’t it mean that factor isn’t important to the program?  Not necessarily.  For example, a school may not have a specific essay asking about teamwork, but almost any MBA program would value outstanding skill in this area.  Ditto creative problem-solving, ditto cross-cultural communication, ditto meaningful breadth of experience – e.g., you’ve worked in both matrix and hierarchical organizations and you’ve developed some pretty interesting insights from the contrasting experiences.

So how do you wrestle your essays into double duty?  Let’s use Columbia’s essays as an example.

Essay 1: What are your short-term and long-term post-MBA goals? How will Columbia Business School help you achieve these goals? (Recommended 750 word limit)

Essay 2: Please tell us about yourself and your personal interests. The goal of this essay is to get a sense of who you are, rather than what you have achieved professionally. (Recommended 500 word limit)

Optional essay: Is there any further information that you wish to provide to the Admissions Committee? (Please use this space to provide an explanation of any areas of concern in your academic record or your personal history.)

First, review Linda Abraham’s basic tips for answering these questions.  After you develop your main answers, think about what’s left out that’s important to your profile.  Let’s say you recently helped to integrate a newly acquired Malaysian enterprise into your company’s German subsidiary.  Your facilitating role evolved into an informal leadership role due to your cross-cultural communication skills and proactive, creative problem solving.  It’s a differentiating experience, you learned a lot, and your self-perception as a leader grew.  Where can you weave this in?  You want to keep essay 2 for non-work experiences.  And this experience isn’t directly related to your goals IT management.  In the optional you need to discuss an F in Beginning Farsi.

There are two options for your Malaysian-German integration:

  1. Use the goals essay.  Even though this experience may not directly relate to your goal, mine it for relevant content, such as skills and perspective gained that would apply in your future roles.  Of course, you won’t describe the experience at length (because the question doesn’t ask about your background), but the brief sketch would still stand out.  And if you do it artfully, it will show you’re resourceful.
  2. Use the optional essay.  You can have more than one point here.  So first discuss your F (point 1).  Then add a point 2, stating directly that this pivotal experience was formative, deepened your business perspective, and is an essential component of your profile.  Then describe the experience and add the insights, growth, and perspective gained from it – the latter are what you will contribute to the MBA learning environment.

If you have questions about about your application strategy, sign up for Accepted’s MBA Admissions Telethon on July 22. You will receive a free 15-minute consultation. The telethon is a great way for you to get answers to your most urgent application questions and check out Accepted. All at no cost and when you can still take advantage of our Early-Bird Special – 10% off through July 31 — if you decide to use our services.

By Cindy Tokumitsu, co-author of The Finance Professional’s Guide to MBA Success, The Consultants’ Guide to MBA Admission, The EMBA Edge, and author of several articles and the free, email mini-course, “Ace the EMBA.” Also author of the  NEW online mini-course, Best MBA Programs: A Guide to Choosing the One for You.

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Interviewing tips for international students

Interviewing in the U.S. can be challenging for international students as American communication style and interviewing etiquette may differ significantly from that of their home country.

In this article, ZoomInterviews will provide a number of useful tips which can be instrumental in acing an interview with a U.S. based business school or organization.

Sell yourself. While in some cultures selling yourself is not welcomed, in the U.S., self-marketing is an integral part of the interviewing process. During the interview, you are expected to be aware of your “brand” and sell yourself effectively. This does not mean, however, that you should be arrogant or oversell your strengths. It is important to convince the interviewer that you are the best candidate for the school or job and support your statements with clear and concise descriptions of your strengths and significant achievements. The interview provides an excellent opportunity to test your selling skills and you should leverage the opportunity to sell the product that you know best – yourself.

Discussion of your goals, strengths and weaknesses is expected. You should not be embarrassed to discuss these topics openly. When you discuss your weaknesses, however, don’t mention anything that can be a deal breaker for your application. When you discuss failures, explain what you learned from these situations and why you will not fail in the same task again. Your judgment about the selection of situations you describe is as important as the content of your answer.

Provide examples. General statements regarding your strengths and achievements will not be sufficient and you will need to support them with examples. For instance, if you state that you are a creative person provide examples that support this strength, such as: I am a creative person. In the last three years I filed three patents, two of which were approved by the US Patent and Trademark Office.

Be structured and concise. While interview style may be conversational, you are still expected to express yourself in a structured and concise way. Structure your answers with logical sequence and avoid rambling or too informal of a tone.

Describing your work experience provides a point of reference. Mention the size of your company and other distinctive characteristics it has. For example, you can say that your company has $3B in sales and offices in 20 countries. It is a leading provider of XYZ services in your home country and is well recognized for its technological leadership. Not mentioning these details may make your answers seem out of context.

Have a firm handshake and good eye contact with the interviewer, but don’t stare. U.S. interviewers are quite sensitive to your manners and your ability to behave according to U.S. corporate etiquette. Good eye contact is an important criterion according to which you will be evaluated.

Be aware of “small talk” practice. In the U.S., an interviewer will rarely start with a question right off the bat. Most likely, the interviewer will spend a couple of minutes at the start of the interview on more general discussion about your travel, weather, specifics of your home country, etc. The goal is to put you at ease and open the door for more constructive dialog. Be prepared for this general chat and don’t complain about anything in this part of the interview. Complaints about difficult travel, bad weather, or problems in your home country will immediately turn a red light that you are the type of person who will continuously complain at school or work.

Know the organization you are interviewing with. If you have not done your homework and don’t know basic facts regarding a school or an organization you are interviewing with, you will create an impression that you are not serious about your application or don’t work hard enough to achieve your goals.

In the end of the interview ask two or three intelligent question. The best questions show that you did some research regarding the organization you are interviewing with but are not so challenging that the interviewer will not know the answer herself.

Don’t ask for feedback at the end of the interview. This question will put the interviewer in an awkward situation.  It’s ok, however, to ask what the next steps are and when you can expect results. Reiterate your interest and say good bye.

Write a short thank you note after the interview. State that you enjoyed the conversation, mention a couple of specific points which were especially interesting to you and reiterate your interest. The thank you note will demonstrate that your interaction with the interviewer was positive and that you are still interested in continuing with the application process after the interview.

Good luck with your interviews!

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